Privacy Policy

Last Updated: 23 July 2026

1. Introduction

Welcome to El Moretto.

El Moretto Café Limited (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information in accordance with the General Data Protection Regulation (GDPR) and applicable Irish data protection laws.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our products.

2. Information We Collect

When you use our website, we may collect the following information:

Name
Email address
Phone number
Billing and delivery address
Order details
Payment information (processed securely by payment providers)
Information provided when contacting us

We may also collect website usage information through cookies and similar technologies.

3. How We Use Your Information

We use your personal information to:

Process and deliver your orders
Manage payments and transactions
Communicate with you regarding your orders
Respond to customer enquiries
Process returns or refunds
Improve our website and customer experience
Send promotional emails where you have provided consent

4. Payment Information

All payments are processed securely through trusted third-party payment providers.

We do not store or have access to your complete debit or credit card details.

5. Sharing Your Information

We may share your information only when necessary with trusted service providers, including:

Payment processing providers
Delivery and courier companies
Website hosting and technology providers

We do not sell, rent, or trade your personal information to third parties.

6. Cookies

Our website uses cookies to improve your browsing experience and provide better services.

Cookies may be used to:

Remember items in your shopping cart
Enable website functionality
Analyse website traffic
Improve website performance

You can manage or disable cookies through your browser settings or cookie consent options.

7. Data Security

We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, or disclosure.

However, no online transmission method can be guaranteed to be completely secure.

8. Your Rights Under GDPR

Under GDPR, you have the right to:

Request access to your personal data
Request correction of inaccurate information
Request deletion of your personal data where applicable
Withdraw consent for marketing communications
Object to certain processing of your information

To exercise these rights, please contact us using the details below.

9. Data Retention

We keep your personal information only for as long as necessary to:

Complete your orders
Meet legal and accounting requirements
Provide customer support

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

El Moretto Café Limited
Address: Unit 406D, Grants Park Greenogue Business Park, Rathcoole, Co. Dublin, D24 W7KP
Email: sales@elmoretto.ie
Phone: +353 87 295 0746